MediacomConnect
About MediacomConnect
Account & Billing
• View your current billing statement
• Pay your bill
• Store payment method on file
• Modify payment method on file
• Find a payment center
Internet Data Usage
• View current Internet service level
• View Internet Data Usage allowance
• Review Internet Data Usage history
Outage Check
• Check for service interruptions in your area for TV, Internet & Phone
Appointment Manager
• View upcoming service appointment
Technical Support
• Automatically refresh your modem or cable box to solve Internet or TV issues
• How-To's and FAQs for your TV, Internet and Phone service
Notifications
• Upcoming service appointments
• Account updates
• Billing updates
• Bill due dates
Communications
• Chat with a customer service agent
• Enroll in Text Messaging
• Submit Customer feedback
• One-touch Connect-to-Agent dialing
Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
Recent Updates - Version 7.1.00
- NEW: Mediacom ID Management functions. Manage your email ID's, create additional ID's, reset passwords, etc.
NEW: Two Factor Authentication. Establish 2FA to log into your account.
UPDATED: Troubleshooter enhancements, UX enhancements, minor bug fixes.