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Domino SafeGuard AR

0.0

About Domino SafeGuard AR

Domino SafeGuard AR allows Domino's Customer Support team, service engineers and solutions consultants to see what you see. Either by leveraging the back camera of your iOS device or by sharing your screen.

To use this application you must be invited via SMS or start the interaction from a webpage.

To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.

During the interaction you can leverage advanced capabilities as:

- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording

The app does not allow the remote agent to access any data stored on your device.

Recent Updates - Version 5.3.1

Features:
Geolocation
- Elevation data are now retrieved to be collected in case and call reports

Security
- Improvement for SSL mode

Bugfix:
- Fixed: various bug fixes in Case reports and Co-Browsing
- Fixed: in some situations, app crashes after initiating a call