SightCall
About SightCall
- Pause Video and Draw on Screen
- Capture and Save HD Photos
- Document Share and Co-Browse
- Remote Flashlight Activation for Better Visibility
- Remote Zoom for Clarity and Understanding
- Collect Product Numbers and Codes with Optical Character Recognition
and More
The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training.
Deployed globally, the SightCall App is used by field service organizations to:
- request visual assistance from the home office or expert of your choosing
- provide visual assistance to other colleagues in the field
- improve service performance and improve customer experience
Recent Updates - Version 5.3.1 Build 2
- New features:
- Update of the Cloud communication interface
- Better SSL mode
Bugfixes:
- Fixed: Annotations on paused video are not there when saving a picture
- Fixed: Invalid Date on Case Report Recording section
- Fixed: GPS: autostart not working, guest coordinates never displayed
- Fixed: Login: layout not displayed correctly
- Fixed: Screencast: Agent can not stop the guest's screencas